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For more info on Enterprise plans, kindly contact us OR locate an Enterprise Business Partner

Jaringan Prihatin Programme - Redemption of Plan Subsidy

The Eligible Subscriber will just need to subscribe to an eligible monthly plan, and he/she will be able to enjoy the RM15 plan subsidy every month.

plan subsidy table 1

An Eligible Subscriber will just need to register for the Jaringan Prihatin programme with U Mobile, select plan subsidy option and subscribe to an eligible monthly plan in order to enjoy the Jaringan Prihatin RM15 plan subsidy.

You would only need to register once for the Jaringan Prihatin programme. The RM15 subsidy will be automatically refreshed on a monthly basis throughout the course of the programme. The registration period for this programme is from 5 May 2021 to 30 September 2021.

No, an Eligible Subscriber cannot redeem RM15 Jaringan Prihatin subsidy more than once per calendar month.

No, an Eligible Subscriber cannot choose the timing of disbursement for the subsidy. In general, the disbursement will take place within the same calendar month. The exact timing of disbursement, however, may differ between prepaid and postpaid plans.

No, the Jaringan Subsidy of RM15 per month cannot be paid in advance for the year to settle a bill or purchase for data plan.

In the event your line is barred or suspended, the subsidy will be forfeited. If you reactivate the line within the programme period, you will continue to enjoy the subsidy for the remaining period until the 12 months period ends. Any missed redemptions during the period in time where you line was barred or suspended will be forfeited

No, the subsidy cannot be pro-rated.

You will have twelve (12) RM15 per month subsidy, which can be redeemed only once per calendar month. You have up to 30 September 2022 to redeem your entitlement of twelve (12) RM15 per month subsidy.

You would need to first terminate your Jaringan Prihatin registration with Service Provider A. Once this is done, you register with your new Service Provider to continue enjoying the Jaringan Prihatin programme. However, you are only allowed a maximum of 3 switches (i.e. Service Provider A > Service Provider B > Service Provider C > Service Provider D) over the course of the programme. However, this only applies to those that have opted for the monthly data plan, not the device package subsidy