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The Jaringan Prihatin programme is an initiative by the Government of Malaysia, in collaboration with the telecommunication Service Providers, including U Mobile, whereby approximately RM2.0 billion has been allocated for the recipients of Bantuan Prihatin Rakyat (“BPR”), in the form of subsidised telco packages

If you are an eligible recipient of the programme, you will be able to subscribe to a data plan or device bundle package offered by participating Service Providers (eg: U Mobile), which are jointly subsidised by the Government & participating Service Providers.

There are two types of subsidies offered by the Government in this programme;

Subsidy 1: Monthly data plan subsidy; or
Subsidy 2: Device package subsidy.

Total subsidy allocation for eligible recipients are as follows:

You are eligible for Jaringan Prihatin programme if you have qualified for the Bantuan Prihatin Rakyat (BPR). You may get more information and check your eligibility on the BRP website: https://bpr.hasil.gov.my

In order to check eligibility, please follow the following steps:
Step 1: Using your internet browser, go to https://bpr.hasil.gov.my
Step 2: Click “log masuk” on the top right of the webpage
Step 3: Enter your IC number and click “semak”

Registration for the programme will be open from 5 May 2021 to 30 September 2021. You may register with your selected Service Providers (eg: U Mobile). The entire programme will last from 5 May 2021 to 30 September 2022.

The Jaringan Prihatin programme is a 12-month program starting from the time you register. The last date for registration is 30 September 2021, while the entire programme runs from 5 May 2021 to 30 September 2022.

You may join the Jaringan Prihatin programme by signing up during the registration period via website of participating Service Providers (eg: u.com.my/Prihatin)

Please check with your selected Service Provider’s website (eg: u.com.my/Prihatin to see the list of data plans or device packages on offer, and for further information on registration and redemption of the subsidy.

No, you will not be able to register if you have missed the deadline of 30 September 2021, even if you are an eligible recipients of BPR.

For BPR eligibility-related queries or appeals, please visit the BPR website (https://bpr.hasil.gov.my) or contact the BPR hotline (1800-88-2747) for more information. The upcoming window for BPR appeal will run from 15 June – 30 June 2021.

Each eligible MyKad is allowed to opt in for the Jaringan Prihatin programme once only during the registration period from 5 May 2021 to 30 September 2021. However, you are allowed to switch your registration to another service provider during the course of the programme, which last from 5 May 2021 to 30 September 2022.