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For more info on Enterprise plans, kindly contact us OR locate an Enterprise Business Partner

Google Play™

Google Play is where you get your Android apps, Google movies and more.

Carrier Billing allows you to charge your Google Play purchases to your U Mobile postpaid bill or by deducting your prepaid airtime credit.

It is available for all U Mobile postpaid and prepaid customers.

You will only need an active U Mobile postpaid or prepaid account, and a valid Gmail account.

Just select an item that you want to buy in Google Play, choose U Mobile billing as your payment method, confirm your purchase and you’re done!
Payment method for subsequent purchases will follow the last payment method.

Yes. Just add a new payment method by clicking the Menu button at the top left corner of Google Play and select ‘Account’.

For postpaid account:

  1. if you have been subscribed to U Mobile’s postpaid service for a period of less than 3 months from the time you purchase any content, U Mobile has the right to limit your purchase amount to any amount as may be deemed fit by U Mobile; or
  2. for other postpaid subscribers, you may purchase as long as:
    1. your total postpaid charges (whether billed or unbilled) do not exceed your credit limit. Since the charges are not reflected on a real-time basis, we may allow you to make purchases exceeding your credit limit. If we allow you to make purchases exceeding your credit limit, you are required to remit the charges incurred.
    2. your purchases do not exceed:
      1. RM250.00 per day. For clarity, the daily purchase limit refers to your purchases made from 00:01 to 23:59 on the same day; and
      2. the cumulative value of RM1,000.00 per calendar month. This monthly limit refers to your purchases from the first day of the calendar month until the last day of that month.

For prepaid account, there is no monthly limit for your purchases. You will be able to purchase as long as you have sufficient credit balance in your prepaid account. However, you can only make a purchase of up to RM300.00 per transaction.

We may change these limits from time to time.

You may only if this is not your first purchase paid with U Mobile. Please note that roaming charges apply.

You may just request for a refund if it is within Google’s refund policy window (2 hours). Select the purchased app in Google Play and click ‘Refund’.

If your purchase is past 2 hours or if it is an in-app purchase, subscription, Google Play Movies & TV, Google Play Books or Google Play Newsstand purchases, please refer to Google’s Refund & Return website for more details.