U Mobile - FAQs

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Can I return call immediately by selecting the mobile phone number in the SMS notification without having to manually dial the number again?

Yes, but this depends on your mobile phone model.

What details will be captured in MCN?

Calling party phone number, date, time and the number of attempts by the caller. E.g.You have missed: +60182007772 [1 call(s) at 19Sep 14.17].

Is this service applicable while roaming?

Yes. There is no disruption to this service while you are roaming.

How will MCN be displayed on my mobile while roaming?

MCN will be displayed on your mobile phone in the same way it appears while in U 3G coverage area.

Who is eligible for MCN?

All UM subscribers are eligible for MCN.

Am I charged for receiving MCN?

No, MCN is a free service for all subscribers.

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