Online Store

Calls are charged at 12 sen/ 30 sec whilst SMS is at 8 sen each.

Simply top up your account to stay active. Every RM1 top up is equivalent to 1 day of active period. The maximum active period at any one time is 365 days.

Every RM1 top-up gives you 1 day of FREE calls. If you top up RM10, you will get 10 days of FREE calls from the day you topped-up. The maximum number of FREE calls is capped at 365 days.

You may subscribe via:

UMB
Dial *118#, then select <3 Mobile Services >, then select < 1 Unlimited Mobile Internet > , then select the UMI of your choice.
SMS
Send the below to 28118 to subscribe to the respective UMI plan:

All new U Mobile prepaid subscribers effective from 23rd July 2015 onwards will automatically be on this new plan. For subscribers who are on the existing U Prepaid Plan or New U Prepaid plan and wish to upgrade to the new Power Prepaid Plan, you can do so via UMB or SMS starting 5 August 2015.

Dial *118#, then select < My Account >, then select < My Freebies >

Dial *118#, then select < My Account > , then select < My Freebies >

No. Plan switching is only allowed when you are in an active period.

Yes. Kindly visit the nearest U Mobile store/dealers or port in online at https://u.com.my/support/switch-to-u/postpaidform

Your credit balance will be carried over after deducting a switching fee of RM3.