U Mobile - FAQs

For more info on Enterprise plans, kindly contact us OR locate an Enterprise Business Partner

Where can I check on stock availability?

You can refer to https://www.u.com.my/devices/extras/device-stock-availability for availability at selected U Mobile stores.

What are the postpaid plans available for purchase with the Huawei P40 Series devices?

There are 2 postpaid plans; Hero P99 plan and Hero P139 plan.

What are the complimentary gifts I will receive when I purchase a Huawei P40 Series device?

Upon any purchase of Huawei P40 or Huawei P40 Pro, you will receive

One (1) unit of complimentary CP39S HUAWEI SuperCharge Wireless Car Charger worth RM289

How do I claim the complimentary gifts?

The complimentary gifts will come together with the Huawei P40 Series device which you have purchased.

When can I expect the delivery of my Huawei P40 Series device order?

Your order may be delayed or it can be after the Movement Control Order (MCO), (according to the announcement from the Malaysian government).

Does the Huawei P40 Series support e-SIM?

Yes, Huawei P40 Series come with e-SIM capability.

Where can I check for more information about Huawei Mobile Services (HMS)?

Kindly contact Huawei Call Center at 1800 22 0086, available from Monday to Sunday (9am to 9pm).

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