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Dial *118# to check your credit balance.

You may check via UMB by dialling *118*6*3*1# or MYUMOBILE App -> “Freebies”.

You may check via UMB by dialling *118*6*3*2# or MYUMOBILE App -> “Freebies”.

Your remaining credit balance will be carried over after deducting a switching fee of RM3.

No. Plan switching is only allowed when you are in an active period.

You can switch plan via UMB by dialing *118*6*2*3# or MyUMobile app.

Yes, you are allowed to switch back to Unlimited Power Prepaid plan. However, subscribers of Unlimited Power Prepaid plan can only switch to the Unlimited Funz plan.

All promos and subscriptions will be forfeited upon switching to the new plan.

Yes. Existing U Prepaid, New U Prepaid, Power and Unlimited Power Prepaid plan subscribers are allowed to switch to Unlimited Funz plan. There will be a one-time plan switching fee of RM3

Yes, you will.