Online Store

Yes, just dial 1183*7# to use the service. Alternatively, ensure that you are roaming with our roaming partner and you can subscribe using MyUMobile App or Self Care.

Yes, your account will become active for the number days depending on the amount of credit received. However if you are on Unlimited Funz, you will not be able to enjoy free unlimited data for gaming, social and messaging apps.

Yes, your account validity period will follow the longest validity. If you receive credit transfer that gives you a greater validity period than your current remaining validity, then the new validity period will start from the date of the transfer and continue for the number of days that your credit transfer gives you. Otherwise, there will be no change in expiry date.

For example, your account is valid until 30 June. You received RM5 credit transfer on 29 June. Your new expiry date is 4 July.

Yes, just dial *118*3*7# where your credit share balance will be reflected.

You can also check via MyUMobile App and Self Care. There will be two types credit balance shown, i.e. main prepaid credit balance (“Main Credit Balance”) and CreditShare balance (“CreditShare Balance”).

No, this service is only open to U Mobile Prepaid Plans customers.

You are allowed to transfer credit up to a maximum of RM100 or 10 times per day per number, whichever comes first.

Your CreditShare balance will be forfeited after you have switched plans.

This is a list which displays your 5 most recent phone numbers of successful CreditShare transactions (both transfer and request) in UMB. Simply choose the option to transfer or request for credits and select the phone number you would like to perform CreditShare from the list. You can also clear the numbers in the list by selecting “Clear List”.