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All new U Mobile prepaid subscribers, effective from 25th July 2019 onwards, will automatically be activated on this new plan.

For subscribers who are on the existing plan (Unlimited Power, Power Prepaid, New U Prepaid or U Prepaid plan) and wish to upgrade to the new Unlimited FUNZ Plan, you can do so via UMB.

The Unlimited FUNZ Pack is preloaded with the following:

RM6 Credit

FREE 200MB High Speed Internet

FREE Basic Internet

5 days validity

Free on-net calls for the rest of the day after RM1 has been deducted from your main credit balance

You can switch plan via UMB by dialing *118*6*2*3#.

Hero Plus Plan is a member line that can be tagged to a Principal line. All member lines includes their respective minutes and are able to share principal’s data.

Customers will be given a separate data allocation for all Video-Onz streaming. All video streaming from our partners will be deducted from this Video-Onz data. Different rate plan will get different allocation of Video-Onz data.

App-Onz is a FREE service for you to stream from the most popular social network channels without using your rate plan data. The partners that you can stream using App-Onz are:-

• Facebook
• Instagram
• Twitter

Video-Onz is a service that lets you stream video from most popular video services without using your rate plan data. You can also upload video to Facebook Live and Twitter without using your rate plan data.

The list of partners that you can stream using Video-Onz are

• YouTube
• Facebook Live*
• Twitter**
• Dailymotion
• Youku Tudou
• unifi playTV app
• iflix
• Viu
• tonton
• Astro GO
• MOX
• KOOCAN
• ErosNow
• HeroTalkies
• YuppTV
• Crunchyroll
• Viki
• BFM
• The Edge TV
• Pocketimes
• OnFM
• Starlive

* Applicable for Facebook Live and videos hosted on Facebook (for both uploading and streaming)
** Applicable for videos hosted on Twitter (for both uploading and streaming)

Video-Onz service is offered for free to eligible Postpaid and Prepaid customers. The free data for video streaming promo is offered until further notice.

With Video-Onz, the videos you stream are optimized at standard definition video resolution. Our Video-Onz partners will adjust the video resolution for optimum video streaming experience on your mobile device.

• Our shipping rate is free for purchases exceeding RM30
• Delivery for Klang Valley - within 3 working days & for Non-Klang Valley - Within 5 working days (excluding weekends and public holidays) from the day you received your order reference number or email notification from U Mobile.
• The delivery time estimate depends on the traffic conditions, dispatching schedule and routing.
• We offer nationwide delivery within Malaysia.
• Kindly take note that we do not honour “drop off parcels at guard house/post” or P.O. BOX requests.
• You will need to produce your identification card for recipient verification by the delivery agent. The delivery agent will hand over the packages to you upon verifying recipient details.

U Mobile Online Store is an e-shopping facility which allows you to make purchases from the U Mobile website and have your purchases shipped directly to you. Shop for mobile devices, prepaid and postpaid rate plans, broadband plans and more from anywhere with an Internet connection.