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Postpaid
This is U Mobile’s Home Fibre Broadband service, delivering lightning fast Internet literally to your doorstep!
This service is available to anyone aged 18 and above residing within our fibre coverage locations. Foreigners and Permanent Residents are required to place a RM500 deposit upon registration.
We are constantly expanding our coverage. Head on over to u.com.my/fbb/ to see if we have you covered.
We are offering 100Mbps, 500Mbps and 1Gbps speeds. Check out our product page for our latest promotions!
The usual: NRIC for Malaysian citizens and permanent residents, and Passport for foreigners.
You will get to select your preferred dates upon registration, and our representatives will contact you with confirmation after setting the appointment with our installers within 5 business days.
Call us at 018 388 1318 at least 4 business days before your original installation appointment. We will impose a RM200 late rescheduling charge for requests made within 4 business days from your original appointment.
Call us at 018 388 1318 at least 4 business days before your original installation appointment to make a cancellation. We will impose a RM200 late cancellation charge for requests made within 4 business days from your original appointment.
There is an Upfront Payment for all new customers, and a Foreigner Deposit for foreigners and permanent residents signing up. These are both payable upon registration.
An Upfront Payment is an advance payment equivalent to the full monthly fee, and is made at the point of registration. It will then be deducted from your first month’s bill statement and you will only be required to pay any balance due.