Postpaid

The itemized bill will reflect the duration, location, time, destination number and the price of the call in local currency (Ringgit Malaysia or RM).

You can only retrieve the video mail within U 3G coverage area.

Yes. Video mail allows you to send and retrieve an interactive video clip along with an audio message. If your recipient is not available to take your call, a prompt will appear asking you to leave a video mail. Just follow a series of simple instructions and you’ll be able to leave Video mail in no time at all!

You need to have an active working line to enjoy video mail.

No. As long as your new mobile phone is a 3G-enabled mobile phone, you will be able to leave and retrieve video mail.

You are able to leave a video mail to U Mobile subscribers outside of U Mobile 3G coverage, however that particular subscriber will not be able to retrieve that video mail.

Video mail cannot be converted into Voicemail. You will only be able to retrieve your video mail within the U 3G coverage area.eve the video mail within U 3G coverage area.

If your mailbox is full, a caller will not be able to leave any video mail. You will also be informed that the mailbox is full and subsequently your call will be terminated.

Please refer to the IDD roaming rate charges.

You may store up to 14 Video mails (shared between read and unread Video mails) provided that your Voicemail mailbox is empty.