Postpaid

The Eligible Subscriber will just need to subscribe to an eligible monthly plan, and he/she will be able to enjoy the RM15 plan subsidy every month.

An Eligible Subscriber will just need to register for the Jaringan Prihatin programme with U Mobile, select plan subsidy option and subscribe to an eligible monthly plan in order to enjoy the Jaringan Prihatin RM15 plan subsidy.

No, an Eligible Subscriber cannot redeem RM15 Jaringan Prihatin subsidy more than once per calendar month.

No, an Eligible Subscriber cannot choose the timing of disbursement for the subsidy. In general, the disbursement will take place within the same calendar month. The exact timing of disbursement, however, may differ between prepaid and postpaid plans.

No, the Jaringan Subsidy of RM15 per month cannot be paid in advance for the year to settle a bill or purchase for data plan.

You will have twelve (12) RM15 per month subsidy, which can be redeemed only once per calendar month. You have up to 30 September 2022 to redeem your entitlement of twelve (12) RM15 per month subsidy.

In general, you can use the monthly RM15 subsidy to:
(i) purchase monthly data plan (For prepaid customers), or
(ii) offset the bill payment of your postpaid monthly plan (for postpaid customers).

You will receive the RM15 subsidy after you have registered and selected your plan subsidy. The RM15 subsidy credit need to be utilized by subscribing to an eligible plan within the same month.

Yes, you may dial *118*6*2*5# or visit U Mobile app. The credit will be displayed under ‘PRIHATIN Credit’.

Yes, you will receive the RM15 subsidy credit. However, please activate your account so that you can utilize the RM15 credit.