Postpaid

All Malaysian citizens that are eligible for Bantuan Prihatin Rakyat (“BPR”) will be eligible to participate in the Jaringan Prihatin programme. The primary applicant of BPR of each household is eligible to participate in this programme.

Yes, as long as you are eligible for BPR, you are considered eligible for Jaringan Prihatin. If you are single with children under the age of 18, you are entitled to the subsidy of RM15 over 12 months for a monthly data plan, or RM300 for a device package subsidy

Yes, as long as you are eligible for BPR, you are considered eligible for Jaringan Prihatin. If you are married with no children, you are entitled to the subsidy allocation of RM15 over 12 months for a monthly data plan, or RM180 for a device package subsidy

Yes, as long as you are eligible for BPR, you are considered eligible for Jaringan Prihatin. If you are married with children under the age of 18, you are entitled to the subsidy of RM15 over 12 months for a monthly data plan, or RM300 for a device package subsidy

No, you are only eligible to receive the RM300 device package subsidy if your children are below 18 years old.

If you are Malaysia citizen that is eligible for BPR and are married to a foreign national, you are eligible for Jaringan Prihatin. If you have children under the age of 18, you are entitled to the RM300 subsidy allocation, whereby you are able to receive RM15 per month over 12 months for a monthly data plan, or RM300 for a device package subsidy

No, the Jaringan Prihatin programme is only available to Malaysia citizens who are eligible for BPR.

Only one claim is allowed per National Registration Identification Card (“NRIC”) of eligible individuals. If you have two (2) mobile numbers, you may choose only one (1) mobile number that you will claim the subsidy on.

Yes, an eligible recipients is allowed to claim the Jaringan Prihatin subsidy from up to four (4) different Service Providers over the 12 month programme period. Eligible subscribers can be only registered with one (1) Service Provider at any point in time during this period.

Please refer to the respective Service Providers’ websites for more information on redemption and switching (eg: https://www.u.com.my/extras/promotions/jaringan-prihatin/bm)

No, subsidy recipients will not be able to withdraw the subsidy as cash.