- Home
- Support
- Self Help
- Browse FAQ
- Student Data Package
- Postpaid
- Internet (Broadband)
- 3G Sunset
-
Services
- Best IDD 1310
- Roam-Onz™
- Data Roaming
- IDD
- International Roaming
- Music-Onz™
- U Data Roam 10 and U Data Roam 36
- Video-Onz™
- WiFi Calling - iOS
- App-Onz™
- WiFi Calling - Android
- VoLTE
- Roam-Onz Global™
- OKU Lifetime Rebate
- eSIM
- Auto Debit
- AirAsia WiFi
- Friend Finder
- Data IR
- Huawei P40 Device
- GoInsure 3
- GoLife 10 Perlindungan Tenang Voucher Programme
- U Mobile Self-Registration (eKYC)
- U Mobile Self-Registration (eKYC)
- U Mobile Self-Registration (eKYC)
-
Events & Promotions
- U Mobile Member-Get-Member Campaign
- Prepaid to Postpaid
- Free Daily 1GB Productivity Internet for 24 hours
- Digital Week Campaign
- Value+ Android Promotion
- UM Biz Value+ Android Promotion
- FREE WiFi at PPR
- BIRTHDAY CAMPAIGN
- Value+ iPhone Promotion
- UM Biz Value+ iPhone Promotion
- CreditSOS Raya Campaign
- General Questions of Jaringan PRIHATIN Programme
- Jaringan Prihatin Programme Eligibility
- Jaringan Prihatin Programme Registration
- Jaringan Prihatin Programme - Redemption of Plan Subsidy
- Jaringan Prihatin Programme - Redemption of Device Package Subsidy
- Jaringan Prihatin Programme - Switching Plans & Providers
- Jaringan Prihatin Programme Termination
- Jaringan Prihatin Programme - 2GB PRIHATIN Data
- Soalan Umum Program Jaringan Prihatin
- Kelayakan Program Jaringan PRIHATIN
- Pendaftaran Program Jaringan PRIHATIN
- Penebusan Subsidi Pelan Program Jaringan PRIHATIN
- Penebusan Subsidi Pelan Peranti Program Jaringan PRIHATIN
- 2GB Data Percuma Sejam Sehari Program Jaringan PRIHATIN
- Naik taraf Pelan & Bertukar ke U Mobile
- Penamatan Program Jaringan PRIHATIN
- U Mobile’s Cash Back For a Year Reload Campaign
- Kempen Pulangan Tunai U Mobile Untuk Tambah Nilai Selama Setahun
- Stor Online Program Jaringan PRIHATIN
- Jaringan PRIHATIN Programme - Online Store
- PREPAID HIGH AND LOW RELOAD CAMPAIGN
- CreditSOS Merdeka Campaign
- MERDEKA GIFT SET CAMPAIGN
- RM0.99 Device Offer
- UMerdeka Postpaid Campaign 2021
- UMerdeka Prepaid Campaign 2021
- Samsung Galaxy Z series Pre-Order
- Gimme Gimme Cash
- GoPayz
- GILER FLASH DEAL MALAYSIA DAY CAMPAIGN
- GILER FLASH DEAL 10.10 CAMPAIGN
- RM0 Phones
- MCMC PERANTI KM40
- MCMC FREE 1GB PER DAY
- DEEPAVALI GIFT SET CAMPAIGN
- RM0 Phones for Everyone
- WIN GILER PRIZES CONTEST
- Maybank’s Q4 Reload Promo
- PREPAID M1 RELOAD CAMPAIGN
- GILER FLASH DEAL 11.11 MYSTERY GIFT BOX CAMPAIGN
- iPhone
- General Enquiries
- Service Tax
- Value Added Services
- Others
- Enterprise
Postpaid
Jaringan Prihatin Programme - Switching Plans & Providers
An Eligible Subscriber will need to terminate the Jaringan Prihatin subsidy with their existing Service Provider first, before proceeding to re-register with their new Service Provider for the Jaringan Prihatin programme.
Depending on your selected plans’ contract and chosen subsidy, you are able to switch up to three (3) Service Providers during the course of the programmme.
You are allowed to terminate the line anytime. However, you can only redeem a maximum of once a month either with your existing Service Provider or another Service Providers. Eg. If you have received the subsidy (for postpaid) or redeem (for prepaid) before your terminate your line with your existing Service Provider, you will not be able to redeem another RM15 subsidy from other Service Providers in the same calendar month.
Yes, an Eligible Subscriber will still be entitled to the Jaringan Prihatin RM15 subsidy per month if they switch from one Service Provider to another. However, the Subscriber will first be required to terminate their service with their existing Service Provider. You are only allowed a maximum of 3 switches after your initial registration with your first Service Provider (for example: Service Provider A > Service Provider B > Service Provider C > Service Provider D) over the course of the programme.
No, an Eligible Subscriber will not be able to switch to another Service Provider within 30 days from the registration date.
Yes, as long as an Eligible Subscriber switches from Prepaid to Postpaid plan (or Postpaid to Prepaid plans) that are part of the eligible plans under Jaringan Prihatin programme.
Yes, you may switch to a different data plan so long as it is part of the offers available to Jaringan Prihatin customers, and the data plan is entitled for the subsidy of RM15 per month.