Postpaid

You may visit to u.com.my/prihatin to register to the Jaringan Prihatin programme and select your preferred data or device package between 5 May 2021 and 30 September 2021. Alternatively, you may also login to My U Mobile App and Self Care to register too.

All Malaysian citizens that are eligible for Bantuan Prihatin Rakyat (“BPR”) will be eligible to participate in the Jaringan Prihatin programme. The primary applicant of BPR of each household is eligible to participate in this programme.

If you are an eligible recipient of the programme, you will receive an approved Jaringan Prihatin subsidised telco package or device offered from participating Service Providers (eg: U Mobile Sdn Bhd) that is jointly subsidized by the Government & Service Provider.

Total subsidy allocation for eligible recipients are as follows:

You may call-in to our contact centre (018-3881318), or walk-in to U Mobile Service Centres / Premier Dealers outlet (link to URL: https://www.u.com.my/support/get-in-touch/store-finder) with necessary documents.

You may log in to My Mobile App or Self-Care to check your device subsidy code.

No, you will not be able to register if you missed the deadline of 30 September 2021.

You may first sign up a new prepaid/ postpaid line, or MNP to U Mobile. Subsequent, you may register Jaringan Prihatin programme with U Mobile

If you have registered for Jaringan Prihatin with U Mobile, you will automatically be entitled for plan subsidy when registration ends.