Postpaid

Yes, you will receive the RM15 Jaringan Prihatin subsidy on top of your existing rebate.

You would only need to register once for the Jaringan Prihatin programme. The RM15 subsidy will be automatically refreshed on a monthly basis throughout the course of the programme. The registration period for this programme is from 5 May 2021 to 30 September 2021.

In the event your line is barred or suspended, the subsidy will be forfeited. If you reactivate the line within the programme period, you will continue to enjoy the subsidy for the remaining period until the 12 months period ends. Any missed redemptions during the period in time where you line was barred or suspended will be forfeited

No, the subsidy cannot be pro-rated.

You would need to first terminate your Jaringan Prihatin registration with Service Provider A. Once this is done, you register with your new Service Provider to continue enjoying the Jaringan Prihatin programme. However, you are only allowed a maximum of 3 switches (i.e. Service Provider A > Service Provider B > Service Provider C > Service Provider D) over the course of the programme. However, this only applies to those that have opted for the monthly data plan, not the device package subsidy

You would only need to register once for the Jaringan Prihatin programme. The registration period for this programme is open from 5 May 2021 to 30 September 2021.

The subsidy will be reflected on your next bill after you have registered and selected your plan subsidy. Please ensure your plan are within the eligible plans or you may need to change your plan to enjoy the subsidy