Postpaid

No. The cardholder must check and update the Auto Debit details accordingly.

No, you do not have to as the Auto Debit service will be automatically cancelled 3 months after you terminate your postpaid account.

Not to worry, your Auto Debit service will be automatically cancelled 3 months after you terminate your account.

To change your credit card number, please log on to Self Care on www.u.com.my and click on Auto Debit on the menu. You will be directed to the “View Auto Debit Subscription” page. Click on Update Card at the bottom of your page to update your credit card information.

To unsubscribe from Auto Debit service, please log on to Self Care on www.u.com.my and click on Auto Debit on the menu. You will be directed to the “View Auto Debit Subscription” page. Please click on the Unsubscribe link at the bottom of the page.

The T&C is available in www.u.com.my/tnc/1393

Yes – an automated SMS will be sent to the Principal Number registered with U Mobile