Postpaid

You may walk-in to any of our U Mobile stores and participating U Mobile dealers nationwide or visit our online store to sign up for this fantastic promotion.

Do note that if you are a new U Mobile customer, you can only sign up for this promotion via our U Mobile stores or participating U Mobile dealers.

There is a 12 months commitment period from the activation of Giler Unlimited Postpaid GX68 plan under the “RM0 Free Phones for Everyone” promotion.

For purchases made at UM Stores / participating dealers:

The one (1) month Access Fee is applicable to all new customers only.

The Access Fee (which is the amount equal to the Monthly Fee) is charged in advance to your account and will be shown in your first month’s bill.

For purchases made at U Mobile’s Online Store:

All existing customers will need to pay one (1) month Access Fee. The Access Fee (which is the amount equal to the Monthly Fee) is charged in advance to your account and will be shown in your first month’s bill.

Yes, depending on the phone models you have selected, phone price starts from RM0. You can also upgrade to better phones and enjoy a substantial savings of up to 69%.

Phones offered under “RM0 Phones for Everyone” comes with phone locking software in the form of Samsung Knox for Samsung phone models / Oppo Guard for Oppo phone model where the phones can be locked for data protection against intrusion, malware and malicious threats.

Do note that in the event of payment overdue, phones will also be locked.

Yes, you can terminate your service anytime but there will be charges involved.

You are required to pay back the balance of the phone’s price (U Mobile Selling Price) and it is calculated as per below:

Balance charges = (U Mobile Selling Price – Phone Price during Promotion Period) / Commitment Period x remaining number of months

The remaining number of months will be deemed to include the month during which you terminated the phone package.

Example: If you purchased an Samsung A02 at RM0 under this Promotion and terminate in Month 5, the U Mobile Selling Price is RM399, you are required to pay U Mobile [(RM399 – RM0)/12]*8 = RM266.