23 October 2015
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Internet Users Survey 2015. Canvassing period is from 24 October 2015 until 24 December 2015. Notification in major newspapers was published on 23 October 2015. Calls will be made to respondents selected at random from 9:00 am till 5:00 pm daily including Saturdays, except Sundays and Selangor public holidays. Survey extensions will be announced in the MCMC website:www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that personal data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest co-operation if selected. Thank you.
MCMC Free Phone: 1-800-188-030.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that personal data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest co-operation if selected. Thank you.
MCMC Free Phone: 1-800-188-030.
22 May 2015
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Internet Users Survey 2015 and Hand Phone Users Survey 2015. Canvassing period is from 23 May 2015 until 30 August 2015. Notification in major newspapers was published on 15 May 2015. Calls will be made to respondents selected at random from 9:00 am till 5:00 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website:
www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest co-operation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest co-operation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
12 February 2015
Please be informed that effective 12 February 2015, the video mail service will no longer be available. We apologise for any inconvenience caused.
23 January 2015
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Consumer Satisfaction Survey 2015. Canvassing period is from 24 January 2015 until 30 April 2015. Notification in major newspapers was published on 23 January 2015. Calls will be made to respondents selected at random from 9:00 am till 6:00 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
31 October 2014
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) will be extending the Hand Phone Users Survey 2014. Canvassing period will be extended until 30th November 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
17 September 2014
The 10% IDD Top Up Bonus has ended effective 5 September 2014. Stay tuned for more upcoming promotions.
15 August 2014
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Hand Phone Users Survey 2014. Canvassing period is from 16 August 2014 until 31 October 2014. Notification in major newspapers was published on 6 August 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
15 August 2014
Please note that effective 15thAugust 2014, Free 10MB High Speed Internet will no longer be available for top up below RM30.
27 June 2014
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Internet Users Survey 2014. Canvassing period is from 28 June 2014 until 31 August 2014. Notification in major newspapers was published on 27 June 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
11 June 2014
We take your privacy seriously and will only disclose your personal data when necessary and in accordance with our Privacy Policy. This is to notify you that pursuant to MCMC’s Directive No.1 of 2013 (Public Cellular Blocking Service for Cellular Mobile Access Devices), we are required to release your personal data to the Malaysian Central Equipment Identity Register (MCEIR).
12 April 2014
This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014. Notification in major newspapers was published on 28 February 2014. Calls will be made to respondents selected at random from 9:00 am till 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
MCMC Free Phone: 1-800-888-030.
24 March 2014
Effective 1 April 2014, the deactivation period for all U Mobile Prepaid Plans will be 60 days.
08 January 2014
Effective 8 January 2014, changes to the existing U Prepaid Plan are as follows:
- Credit validity will be 2x the top up amount.
- Peak hour calls within the free calls validity (between 7PM - 11:59PM) will be charged at RM0.045/30 seconds block.
- IDD bonus will be revised to 10% of the total cumulated top up value on the same day.
- All UMI28 and UMI38 renewals/purchase after 8 January 2014 will be based on the new enhanced bundle.
08 January 2014
Effective 8 January 2014, credit validity for all Existing and New Prepaid Plans will be 2x longer.
11 December 2013
Effective 11th Dec 2013, 018 Plan subscribers will automatically be upgraded to our U Prepaid Plan to enjoy better call and SMS rates. Thank you very much for being a loyal customer of U Mobile. To check your rate plan, dial *118*6*2*3# from your phone.
25 October 2013
Dear Valued Customer,
As part of our effort to further improve our service, please be informed that we are undergoing scheduled maintenance from Saturday 26th Oct (10pm) until Sunday 27th Oct (1pm). During this period, you may face some interruption in account registration and subscription via *118#. We apologize for any inconvenience caused. Thank you.
As part of our effort to further improve our service, please be informed that we are undergoing scheduled maintenance from Saturday 26th Oct (10pm) until Sunday 27th Oct (1pm). During this period, you may face some interruption in account registration and subscription via *118#. We apologize for any inconvenience caused. Thank you.
18 October 2013
The Malaysian Communications and Multimedia Commission (MCMC) will be conducting the Internet Users Survey 2013 to collect data related to usage of Internet.
This effort is part of MCMC research regarding Internet usage in Malaysia. The findings of these surveys are expected to improve SKMM’s Internet and ICT programs and also improve the performance of the Communications and Multimedia industry in the country.
The survey will be conducted entirely by phone from the MCMC CATI Centre, Kuala Lumpur, commencing 19 October 2013 to 31 December 2013. Data collection will be done from 9:00 am to 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.skmm.gov.my.
Please be advised the purpose of this study is for data collection. No money will be collected nor sales solicited. Respondents are randomly selected by computer, based on telephone numbers. Participation is voluntary; however, the cooperation of the public is greatly appreciated so that the required information can be obtained. All information collected will be kept in the strictest confidence and will be used only for the purpose of deriving statistics at national level.
SKMM Free Phone: 1-800-888-030.
This effort is part of MCMC research regarding Internet usage in Malaysia. The findings of these surveys are expected to improve SKMM’s Internet and ICT programs and also improve the performance of the Communications and Multimedia industry in the country.
The survey will be conducted entirely by phone from the MCMC CATI Centre, Kuala Lumpur, commencing 19 October 2013 to 31 December 2013. Data collection will be done from 9:00 am to 4:45 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.skmm.gov.my.
Please be advised the purpose of this study is for data collection. No money will be collected nor sales solicited. Respondents are randomly selected by computer, based on telephone numbers. Participation is voluntary; however, the cooperation of the public is greatly appreciated so that the required information can be obtained. All information collected will be kept in the strictest confidence and will be used only for the purpose of deriving statistics at national level.
SKMM Free Phone: 1-800-888-030.
23 August 2013
This is to inform that the Suruhanjaya Komunikasi dan Multimedia Malaysia (SKMM) is conducting the Hand Phone Users Survey 2013. Canvassing period is from 25 August 2013 to 30 September 2013 as notified in major newspapers on 23 August 2013. Calls will be made to respondents selected at random from 9:00am to 4:45pm including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the SKMM website: www.skmm.gov.my.
Please note that the survey does NOT collect any money nor solicit any sales. SKMM has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
SKMM Free Phone: 1-800-888-030.
Please note that the survey does NOT collect any money nor solicit any sales. SKMM has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.
SKMM Free Phone: 1-800-888-030.
27 July 2013
Effective 27 July 2013, our new data Pay As You Use (PAYU) rate will be charged at RM0.10/MB. Applicable to both postpaid and prepaid plans.
18 April 2013
As part of our effort to further improve our service, please be advised that scheduled maintenance will be conducted from 11pm on Saturday 20th April till 9am on Sunday 21st April. During this period, you will not be able to perform prepaid top up nor check your account information. We apologize for any inconvenience caused and thank you for your on-going support.